SSL and Security Information

Your security is our top priority

1. Our Commitment to Security

At Get Cappadocia Transfer (TÜRSAB No: 14633), we take the security of your personal and financial information extremely seriously. We implement industry-leading security measures to ensure that your data is protected at all times when you use our website and services.

This page provides detailed information about the security technologies and practices we employ to safeguard your information and ensure safe online transactions.

2. SSL/TLS Encryption

2.1 What is SSL?

SSL (Secure Sockets Layer) and its successor TLS (Transport Layer Security) are cryptographic protocols that provide secure communication over the internet. Our website uses 256-bit SSL/TLS encryption to protect all data transmitted between your browser and our servers.

2.2 How SSL Protects You

  • Data Encryption: All information you enter on our website is encrypted before transmission
  • Authentication: SSL certificates verify that you are connecting to the legitimate Get Cappadocia Transfer website
  • Data Integrity: Ensures that data cannot be modified or corrupted during transfer
  • Privacy Protection: Prevents third parties from intercepting your personal and payment information

2.3 Verifying Our SSL Certificate

You can verify that your connection is secure by looking for these indicators in your browser:

  • A padlock icon in the address bar
  • The URL begins with "https://" (not "http://")
  • A green address bar or security indicator (depending on your browser)
  • Click the padlock to view our SSL certificate details

3. Payment Security

3.1 PCI DSS Compliance

We are committed to maintaining PCI DSS (Payment Card Industry Data Security Standard) compliance. This means:

  • We use secure payment gateways that are PCI DSS certified
  • Credit card information is never stored on our servers
  • All payment data is encrypted during transmission
  • Regular security audits and vulnerability assessments are conducted

3.2 Secure Payment Processing

We partner with trusted payment processors that employ multiple layers of security:

  • Tokenization: Credit card numbers are replaced with secure tokens
  • 3D Secure: Additional authentication layer for online card transactions
  • Fraud Detection: Advanced algorithms monitor transactions for suspicious activity
  • Secure Vaults: Payment information is stored in encrypted, secure vaults

3.3 Accepted Payment Methods

We accept the following secure payment methods:

  • Visa, Mastercard, American Express credit and debit cards
  • Secure bank transfers
  • Digital wallets and alternative payment methods
  • Cash payments (for local bookings)

4. Data Protection Measures

4.1 Server Security

  • Secure, monitored data centers with 24/7 surveillance
  • Firewalls and intrusion detection systems
  • Regular security patches and updates
  • Redundant backup systems to prevent data loss
  • DDoS protection and traffic filtering

4.2 Access Controls

  • Multi-factor authentication for staff access
  • Role-based access controls limiting data access to authorized personnel only
  • Regular access audits and reviews
  • Secure password policies and management

4.3 Data Encryption

Your data is protected through multiple encryption layers:

  • Encryption in transit (SSL/TLS)
  • Encryption at rest (database encryption)
  • End-to-end encryption for sensitive communications
  • Secure key management systems

5. Privacy and Confidentiality

We maintain strict confidentiality of your personal information:

  • Personal data is only accessible to authorized staff who need it to provide services
  • All employees sign confidentiality agreements
  • Regular privacy and security training for all staff members
  • Compliance with GDPR and Turkish data protection laws
  • We never sell or share your personal information with third parties for marketing purposes

6. Security Monitoring and Response

6.1 Continuous Monitoring

  • 24/7 security monitoring and threat detection
  • Real-time alerts for suspicious activities
  • Regular security audits and penetration testing
  • Automated vulnerability scanning

6.2 Incident Response

In the unlikely event of a security incident:

  • Immediate containment and investigation procedures
  • Prompt notification to affected users as required by law
  • Cooperation with law enforcement authorities
  • Post-incident analysis and security improvements

7. Your Role in Security

While we implement robust security measures, you also play an important role in protecting your information:

  • Strong Passwords: Use unique, complex passwords for your account
  • Secure Devices: Keep your devices and software updated with the latest security patches
  • Beware of Phishing: Be cautious of emails or messages asking for personal information
  • Secure Networks: Avoid making bookings or payments on public Wi-Fi networks
  • Logout: Always log out after completing your session, especially on shared devices
  • Monitor Accounts: Regularly check your booking confirmations and payment statements

8. Third-Party Security

We carefully select and vet all third-party service providers to ensure they meet our security standards:

  • All partners must comply with industry security standards
  • Regular security assessments of third-party services
  • Contractual obligations for data protection and security
  • Limited data sharing based on necessity

9. Compliance and Certifications

Get Cappadocia Transfer maintains compliance with:

  • TÜRSAB (Association of Turkish Travel Agencies) regulations
  • Turkish data protection and privacy laws
  • International security standards and best practices
  • Payment card industry standards (PCI DSS)
  • GDPR requirements for European customers

10. Contact Us

If you have any questions or concerns about our security measures, please contact us:

  • Email: info@getcappadociatransfer.com
  • Phone: +90 531 504 05 50
  • Address: Cappadocia, Turkey
  • TÜRSAB Registration No: 14633

11. Regular Updates

Security is an ongoing process. We continuously:

  • Update our security protocols to address emerging threats
  • Invest in new security technologies and tools
  • Train our staff on the latest security practices
  • Review and improve our security policies
  • Stay informed about industry security trends and threats

12. Contact Information

For questions about our security measures or to report security concerns:

  • Email: info@getcappadociatransfer.com
  • Phone: +90 531 504 05 50
  • Address: Cappadocia, Turkey
  • TÜRSAB Registration No: 14633

Your Security is Our Priority

We are committed to maintaining the highest security standards to protect your information.

Last Updated: January 2025