Privacy Policy

1. Introduction

Get Cappadocia Transfer (TÜRSAB No: 14633) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. We comply with Turkish data protection laws and international privacy standards.

2. Information We Collect

2.1 Personal Information

When you make a booking or contact us, we may collect the following personal information:

• Full name and contact details (email, phone number)
• Passport information and nationality
• Hotel or accommodation details
• Payment information (processed securely through our payment providers)
• Special requirements or preferences (dietary restrictions, accessibility needs)
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and confirming your bookings and reservations
• Providing transportation and tour services
• Communicating with you about your bookings and services
• Sending booking confirmations, reminders, and updates
• Processing payments and preventing fraud
• Improving our services and customer experience
• Complying with legal obligations and regulations
• Sending promotional offers and newsletters (with your consent)
• Responding to your inquiries and customer support requests

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Hotels, balloon companies, tour operators, and other partners necessary to fulfill your bookings
• Payment Processors: Secure payment gateways to process your transactions
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third parties we work with are required to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking and transaction records are typically retained for accounting and legal compliance purposes.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Turkey. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: info@getcappadociatransfer.com
• Phone: +90 531 504 05 50
• Address: Cappadocia, Turkey
• TÜRSAB Registration No: 14633