Terms and Conditions

1. General Terms

Welcome to Get Cappadocia Transfer. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Get Cappadocia Transfer is a TÜRSAB-registered travel agency (TÜRSAB No: 14633) operating in Cappadocia, Turkey.

These terms apply to all visitors, users, and customers who access or use our services, including but not limited to transportation services, tour bookings, hot air balloon reservations, and other travel-related activities in Cappadocia.

2. Booking and Reservations

All bookings made through our website or other channels are subject to availability and confirmation. A booking is considered confirmed only when you receive a confirmation email from Get Cappadocia Transfer.

You must provide accurate and complete information when making a reservation. Any false or misleading information may result in the cancellation of your booking without refund.

Payment must be completed according to the payment terms specified at the time of booking. We accept various payment methods including credit cards, bank transfers, and cash payments.

3. Pricing and Payment

All prices displayed on our website are in the currency specified and include applicable taxes unless otherwise stated. Prices are subject to change without prior notice, but confirmed bookings will honor the price at the time of reservation.

Full or partial payment may be required at the time of booking, depending on the service selected. The remaining balance, if any, must be paid according to the payment schedule provided in your booking confirmation.

4. Cancellation and Refund Policy

Cancellation terms vary depending on the service booked. Please refer to our detailed Cancellation and Refund Policy page for specific information regarding cancellations, modifications, and refund eligibility.

In case of cancellation by Get Cappadocia Transfer due to unforeseen circumstances, weather conditions, or force majeure events, we will offer alternative arrangements or a full refund.

5. Customer Responsibilities

Customers are responsible for arriving at the designated pick-up location on time. Late arrivals may result in missed services without refund.

You must comply with all safety instructions provided by our staff and tour guides. Get Cappadocia Transfer reserves the right to refuse service to anyone who behaves inappropriately or poses a safety risk.

Customers must have valid travel documents, including passports and visas if required. Get Cappadocia Transfer is not responsible for any issues arising from invalid or missing documentation.

6. Liability and Insurance

Get Cappadocia Transfer maintains appropriate insurance coverage for its operations. However, we recommend that all customers obtain comprehensive travel insurance covering medical expenses, trip cancellations, and personal belongings.

While we take every precaution to ensure your safety, Get Cappadocia Transfer is not liable for any injury, loss, damage, or delay arising from circumstances beyond our reasonable control, including but not limited to weather conditions, natural disasters, or third-party actions.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Get Cappadocia Transfer and is protected by copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Privacy and Data Protection

We are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

9. Modifications to Terms

Get Cappadocia Transfer reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Turkey. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Nevşehir, Turkey.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: info@getcappadociatransfer.com
• Phone: +90 531 504 05 50
• Address: Cappadocia, Turkey
• TÜRSAB Registration No: 14633