Legal
Last updated: 9 May 2026
Get Cappadocia Transfer is committed to protecting customer privacy. This policy explains how personal data is collected, used and protected in accordance with GDPR and the Turkish Personal Data Protection Law (KVKK No. 6698). Get Cappadocia Transfer operates private airport transfer, shuttle transfer, and VIP transfer services across Turkey and handles all data responsibly.
Get Cappadocia Transfer is a Turkey-based private airport transfer, shuttle transfer, and VIP transfer service provider committed to protecting customer privacy. This Privacy & Cookies Policy explains how Get Cappadocia Transfer collects, uses, stores, shares, and protects personal data in accordance with the General Data Protection Regulation (EU GDPR) and the Turkish Personal Data Protection Law (KVKK No. 6698). This policy applies to all individuals who visit the website, make bookings, use services, or otherwise interact with Get Cappadocia Transfer.
Get Cappadocia Transfer collects personal information provided voluntarily when making a booking, creating an account, or contacting customer support. This includes full name, email address, phone number, residential or hotel address, flight or travel details, passenger count, special requests, and payment information (processed securely through PCI-DSS compliant gateways — card details are never stored on Get Cappadocia Transfer servers). Get Cappadocia Transfer also collects technical data automatically including IP address, browser type and version, operating system, device type, pages visited, time spent on pages, referral sources, and approximate geographic location through standard web analytics and server logs.
Customer data is used for the following purposes: (a) processing and confirming bookings; (b) communicating transfer details, driver information, and pickup instructions; (c) providing customer support and handling inquiries; (d) monitoring flight arrivals for airport pickups; (e) improving website functionality and service quality through analytics; (f) complying with legal and regulatory obligations including accounting and tax requirements; (g) with explicit consent, sending promotional emails about special offers, new routes, and seasonal discounts. Get Cappadocia Transfer does not sell, rent, or trade personal data to third parties for marketing purposes.
Under GDPR and KVKK, Get Cappadocia Transfer processes personal data based on the following lawful grounds: (a) performance of a contract — data necessary to fulfil a booked transfer; (b) legal obligation — data required for tax, accounting, and transport licensing compliance; (c) legitimate interests — data used for fraud prevention, service improvement, and customer safety; (d) consent — data used for marketing communications where the customer has explicitly opted in. Customers may withdraw consent for marketing at any time without affecting service provision.
Get Cappadocia Transfer shares personal data only when necessary and lawful: (a) with the assigned driver — name, pickup location, destination, flight number, and contact phone number for operational fulfilment; (b) with payment processors — transaction data for secure payment processing; (c) with analytics partners — aggregate, anonymised data for website performance analysis; (d) with legal authorities — when required by Turkish law, court order, or regulatory request. Get Cappadocia Transfer ensures all data recipients are bound by confidentiality and data protection obligations.
Get Cappadocia Transfer uses cookies and similar technologies for the following purposes: (a) Essential cookies — required for website functionality, session management, and security (cannot be disabled); (b) Preference cookies — remember language, currency, and display preferences; (c) Analytics cookies — understand how visitors use the site through Google Analytics and similar tools; (d) Marketing cookies — track the effectiveness of advertising campaigns when consent is given. Cookie preferences can be managed through browser settings at any time. First-party cookies expire after the session or within 30 days; third-party analytics cookies expire within 2 years.
Booking records and related personal data are retained for 3 years for accounting, tax, and legal compliance purposes as required by Turkish commercial law. Marketing preferences and consent records are retained until the customer unsubscribes or withdraws consent. Website analytics data is retained for 26 months. Server logs are retained for 12 months. After the retention period expires, personal data is securely deleted or irreversibly anonymised. Customers may request early deletion at any time, subject to legal retention obligations that prevent immediate deletion.
Customers have the following rights regarding their personal data: (a) Right of Access — request a copy of all personal data held; (b) Right to Rectification — correct inaccurate or incomplete data; (c) Right to Erasure ("Right to be Forgotten") — request deletion of data where lawful; (d) Right to Restriction — limit processing in specific circumstances; (e) Right to Data Portability — receive data in a structured, machine-readable format; (f) Right to Object — object to processing based on legitimate interests or direct marketing; (g) Right to Withdraw Consent — withdraw marketing consent at any time. To exercise any right, contact Get Cappadocia Transfer using the contact details provided at the bottom of this page.
Get Cappadocia Transfer implements industry-standard technical and organisational security measures to protect personal data: (a) SSL/TLS 1.3 encryption for all data transmission between the customer browser and servers; (b) secure server infrastructure hosted in ISO 27001 certified data centres; (c) role-based access controls ensuring only authorised personnel access customer data; (d) regular security audits and vulnerability assessments; (e) staff training on data protection and confidentiality. While Get Cappadocia Transfer takes every reasonable precaution, no internet transmission is 100% secure, and customers acknowledge this inherent risk.
Get Cappadocia Transfer primarily stores and processes data within Turkey and the European Economic Area (EEA). In cases where data is transferred to third-party service providers outside the EEA (for example, cloud hosting or analytics services), Get Cappadocia Transfer ensures such transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms ensuring an adequate level of data protection.
Get Cappadocia Transfer services are not directed at children under the age of 16. Get Cappadocia Transfer does not knowingly collect personal data from children under 16. If a parent or guardian becomes aware that a child under 16 has provided personal information, they should contact Get Cappadocia Transfer immediately so the information can be deleted. If Get Cappadocia Transfer becomes aware of such data, it will take immediate steps to delete it.
Get Cappadocia Transfer may update this Privacy & Cookies Policy from time to time to reflect changes in legal requirements, business practices, or technology. The most current version will always be available on the website with the date of the last revision clearly displayed. Material changes affecting customer rights will be notified via email where applicable. Continued use of the website after any changes constitutes acceptance of the updated policy.
Service Provider
Get Cappadocia Transfer
Airport, Shuttle & VIP Transfer Services in Turkey
Address
Nevşehir / Gülşehir
Yeni Yaylacık Mahallesi, Küme Evler No: 3/91A
Phone
0531 504 05 50
info@getcappadociatransfer.com
Website
www.getcappadociatransfer.com
